Returns & Exchanges

At icon-X, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Log into your icon-X account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

2

Pack the Items

Place the unworn items with original tags still attached into the original packaging to ensure they are protected during transit.

3

Ship It Back

Affix the prepaid label to your package and drop it off at any authorized carrier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing